Achieving cost efficiency in a multi-cloud environment is not just about minimizing expenses—it’s about maximizing value ...

I’ve always had a complicated relationship with customer ... without alienation, efficiency without sacrificing empathy. Their approach doesn’t just promise a better experience for customers ...

According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...