Lyft’s new AI customer assistant is powered by Anthropic’s Claude
Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...
Exclusive: Japan's NEC weighs offer for software provider CSG Systems, sources say
Japanese technology group NEC Corp has been talking to its advisers about the possibility of making an offer for CSG Systems ...
Business Wire9d
Wireless Product Complexities and Evolving Customer Expectations Lead to Drop in Customer Care Satisfaction, J.D. Power Finds
Overall wireless customer care satisfaction has decreased for the first time in two years, according to the J.D. Power 2025 U.S. Wireless Customer Car ...