The ability to adapt quickly and effectively is critical during any period of transition, presidential or otherwise. HR ...

Opinions expressed by Forbes Contributors are their own. Shep Hyken is a customer service/CX expert, author & keynote speaker. What’s happening on the inside of an organization is felt on the ...

Corporate values help create a unified, purpose-driven organization where everyone, from leadership to front-line employees, is aligned and working toward shared goals. They are the backbone of a ...