Rhett is a DC based executive coach who covers entrepreneurship. Does that efficiency rate seem low for an average customer service agent? Keep in mind that humans aren’t machines—they need ...

The formula for PLT is simply ... the 13.5% PCE would put this process toward the low end of Process Cycle Efficiency. If the percent PCE is the proportion of CVA in the process, then (1-PCE ...

Devices are designed to waste as little energy as possible. This means that as much of the input energy as possible should be transferred into useful energy stores. A very efficient device will ...