After another call back to Samsung Care Plus, the customer was directed to T-Mobile. The purchase involved a T-Mobile-locked device financed by the carrier. A Galaxy S24 Ultra showing a screen defect.

swapping back to a flat touchscreen and seven years of system updates help the Galaxy S24 Ultra stand apart from its predecessors. Galaxy AI's suite of features are front and center, as well as ...

Granted, some updates did lower the endurance on the Galaxy S24 Ultra, but let’s hope that won’t happen on the Galaxy S25 Ultra. We’ve been getting very high screen ... back and one on the ...