South Western Railway, which operates Windsor and Eton Riverside station told Metro: ‘We are very sorry for the delay that Letty and their friends experienced while travelling with us.

Train passengers in and around Windsor can pay contactless at barriers from next week following a five-month scheme delay.

Letty gave Windsor and Eton Riverside station a ‘thumbs down’ (Picture: Letty Raby) However when the train pulled up, they were told there was no platform staff to help them and so the group ...