Southwest Airlines will stop offering two free checked bags to most customers. The curtailment of one of the airline’s ...

There will be exceptions: Customers who have a Southwest Airlines co-branded credit card can get one bag for free, and ...

This huge change to the Southwest business model upturns decades of unique market positioning. It’s a high-risk bet.

Bags will no longer fly free on Southwest Airlines. The carrier announced Tuesday that it will begin charging certain passengers to check their first two bags on flights, a significant shift at ...

While there has been widespread negative consumer reaction, Wall Street investors liked the change. Southwest's share prices ...

Southwest will start charging passengers for checked luggage and sell basic economy tickets, as the maverick airline becomes ...

The new luggage policy will begin for tickets purchased on or after Wednesday, May 28. The airline has had its well-known ...

When Southwest Airlines announced significant customer service changes in July 2024, including the end of its open seating policy, it said bags would still fly free. That's no longer true for all ...

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Southwest Airlines will begin charging customers a fee to check bags. It's a significant change for the budget carrier, which ...

As recently as Southwest’s investor day in late September, airline executives described the bags-fly-free as the most important feature in setting Southwest apart from rivals. All other leading ...