Without a strong knowledge management ability, customer experience leaders will be unable to realize the potential of AI.
During this week’s Webinar, INMA members heard from Lukas Görög, a consultant and AI & data strategy lead for NZZ in Zürich, ...
It’s only natural for passions to cool when it comes to any advanced technology. And as we wrap up a full year of the State of Generative AI in the ... measured GenAI journey to scale doesn ...
Artificial Intelligence has undergone an extraordinary evolution — from predicting trends and generating content to powering hyper-automation — culminating now in the rise of Agentic AI, a ...
Product teams can start thinking about an AI-first user journey with questions about traffic source, data, and engagement ...
In this globalized context, the story of China's AI journey is not just a national narrative but a chapter in the broader story of human progress.
According to the study and in-depth interviews, 73% of established firms engage AI-focused consultancies to modernize entrenched technology stacks and unite siloed data before scaling any ...