Content warning: this story includes discussion of self-harm and suicide. If you are in crisis, please call, text or chat ...

The company boosted customer service satisfaction with a generative AI-powered chatbot, and its Rufus shopping assistant is ...

Internal guidelines for a big AWS sales team provide new clues on how the company is whittling down management layers.

Generally, Amazon recommends selecting the phone option to get support more quickly; customers can specify which phone number the rep should call. Still, online-chat waiting times aren't bad and ...

The job cuts are likely unrelated to Amazon's plans to shut down Try Before You Buy, previously known as Prime Wardrobe. This service lets ... with insight to share? Contact the reporter, Ashley ...

Amazon Prime users must be alert to a new phishing campaign that uses malicious PDF attachments to steal credit card details.

As part of new tariffs on Chinese imports, President Donald Trump eliminated an exemption for small packages, vastly ...

Hall’s ex still had access to all of her streaming accounts and continued to rent movies off Amazon ... number from it ...

Scammers have gotten better at what they do, but there are certain things to look out for that could help protect you from becoming a victim.

About 6,000 Cozchique Tebbis and Beeziac girls pajamas are being recalled because the pajama sets violate federal ...

# Poor quality of service is rife within the public and private sectors, with limited exceptions. When one experiences quality service it stands out. We pay first world prices for third world service.

A new scam using Elon Musk's name is making the rounds, promoting "energy-saving" devices and falsely linking the Tesla and SpaceX leader to the products.