Amazon is shutting down its Chime meeting and calling application on Feb. 20, 2026, and shifting to Zoom for internal use.

Organizational and workforce adjustments are a necessary and regular part of managing our business,' a Microsoft spokesperson ...

Locals see red as public cloud's service health dashboard shows green Norwegians fell victim to a prolonged Microsoft Azure outage today, which impacted businesses and took down multiple government ...

AI agents change customer interaction rules. They provide 24-hour service, and one way they may help companies interact with ...

Longer wait time designed to push print or PC consumers to digital support channels, sorry, 'self-solve' HP is trying to ...

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

Rust's strong type system and ownership model help prevent common programming errors such as null pointer dereferencing and ...

In its early adopter program, Trusted Tech’s Certified Support Services have garnered results in keeping with the company’s established performance standards. According to Ali Chitsaz, Principal ...