China’s wealthy shoppers have a new mentality—and it’s terrible news for luxury brands like LVMH and Kering who bet billions on their loyalty
After luxury companies invested billions in China’s market, the country’s consumers turned to new pricey purchases.
Brand loyalty advice—think like an influencer, not a corporation
Skin care brand Dieux Skin has built a fiercely loyal following by advocating for better skin health and cutting through the ...
Tesla’s Elon Musk dilemma: Polarizing CEO’s ‘political baggage’ is now weighing on sales, brand loyalty, investor confidence, and its stock price
Tesla’s brand favorability is at an all-time low, and his polarizing views are alienating core customers,” warned Saxo Bank’s ...
America's Best Loyalty Programs 2025
With so many loyalty programs available, it can be challenging to determine which ones truly add value. That's why Newsweek ...
Konica Minolta Leads in Brand Loyalty for Eighteenth Consecutive Year
Brand Keys, a New York–based client loyalty and engagement consultancy, publishes the annual syndicated study, which recognized Konica Minolta for being the leader in Brand Loyalty among all ...
AutoExpress1hOpinion
Car brand loyalty can save you money
Alastair Crooks explains why choosing the same make and model for your next new or used car makes a great deal of sense ...
Loyalty Reimagined: Why Value Is More Than A Price Tag
Loyalty is more than a price tag, as evidenced by our local not deterring us with inflated $7 happy hour schooners.
The Citizen1d
Forget the brain tricks: Why customer experience is the real secret to loyalty and sales
When your customers feel valued and heard, they’re not just likely to return — they’ll spend more, forgive mistakes, and ...
FashionUnited1d
Whit Alexander joins Tailored Brands as EVP and chief customer officer
Men's apparel retailer Tailored Brands has named Whit Alexander as its new executive vice president and chief customer ...
Target Boycott Fuels Tension Between Black Shoppers and Black-Owned Brands
Some Black consumers may be breaking up with Target this February.
Are Australian Consumers Falling Out Of Love With Their Favourite Brands? 83% Of Aussies Feel Overlooked By The Brands They’re Loyal To
Valentine’s Day is all about connection, but new research from SAP Emarsys reveals that most Australian consumers aren’t feeling the love from the brands they’re loyal to. A striking 83 per cent say ...