As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

Nippon Telegraph and Telephone Corporation ( OTCPK:NTTYY) Q3 2024 Earnings Conference Call February 7, 2025 2:00 AM ET Takuro Hanaki - Head of IR Takashi Hiroi - Representative Member of the Board and ...

Shopify shares actionable small business tips from expert entrepreneurs, including how to find success in your marketing, ...

Renesas Electronics Corporation ( OTCPK:RNECF) Q4 2024 Earnings Call February 5, 2025 8:00 PM ET Hidetoshi Shibata - President and Chief Executive Officer Shuhei Shinkai - Senior Vice President and ...

Egypt, which borders Gaza, has intensified calls with Arab partners, including Jordan, Saudi Arabia, and the U ...

German Chancellor Olaf Scholz assured Syria's interim President Ahmed al-Sharaa of Germany's willingness to su ...

Area residents are expressing frustration about not being able to share their views with the U.S. senators representing them in Ohio after Senate phone lines went down due to high call volume. Around ...

Martinez said she repeatedly uploaded bills, but despite the MyAccess portal showing those records were uploaded, she was told again and again by DCF workers that they couldn’t see her documents.

Through the voices of 77 Angelenos, this story pays tribute to a selection of the thousands of structures that were lost or ...

Presentation Operator Good afternoon and welcome to WEC Energy Group's conference call for fourth quarter and year end 2024 ...

Victoria knew something was wrong as she rode the 64 SEPTA bus to the Italian Market, intending to do some shopping on a day ...

Voice is a relatively new marketing channel. We are just beginning to understand its full potential. Through voice assistants like Siri, Bixby, Google, and Amaz ...