By 2027, 40 percent of all customer service issues will be fully resolved by unofficial third-party tools powered by generative artificial intelligence, according to Gartner.

Brand Keys, in compiling its 28th Annual Customer Loyalty Engagement Index, found that loyalty is more complex today, just as the consumer, the marketplace and marketing have become more complex. But ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

Successful CRM strategies rely on high-quality data, predictive analytics, and AI-driven automation to deliver seamless ...

Request To Download Free Sample of This Strategic Report  @   This country research report on Vietnam Market Reports offers comprehensive insights into the market landscape, customer intelligence, and ...

BetMGM has agreed a partnership with Malta-based Enteractive to boost customer engagement and retention in the United States.

Jim Rudall, head of EMEA at Intuit Mailchimp, shares 5 marketing tips for mid-market companies from 5 inspirational marketing ...

Bronwyn Pretorius is the chief marketing officer and member of the executive committee at Ackermans. She joined Ackermans in ...

In the ever-evolving digital marketplace, placing customers at the heart of your business strategy isn’t just a trend—it's a ...

Clubs Leverage Advanced Data Acquisition, Analysis, and Activation MELBOURNE, Australia, Feb. 06, 2025 (GLOBE NEWSWIRE) -- Tradable ...