HP faced swift backlash after briefly implementing a 15-minute hold time for customer service. The company quickly reversed the decision following widespread criticism.
tom's Hardware on MSN4h
HP intentionally made customers hold for 15 minutes for telephone customer service, then quickly canceled it due to backlashAfter receiving backlash from internal and external sources, HP canceled its 15-minute hold policy, which was designed to ...
6hon MSN
HP doesn’t want you to talk to customer support. The objective behind HP’s decision to make getting in touch with customer ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback