When several patients started bringing their outside experiences with chatbots into the consulting room, I knew I had to listen.

A conversational AI expert, Hari Kiran Vuyyuru explores the mechanisms that enable AI chatbots to replicate human-like ...

Elon Musk’s xAI has introduced Grok-3, a next-generation AI chatbot designed to change the way people interact on social ...

Emotional intelligence has long been recognized as a fundamental aspect of effective customer service. Human agents rely on empathy and tone modulation to build trust, manage frustration, and enhance ...

Summarization features in Gemini Live are in development with a specialized prompt uncovered in a recent beta update. A new ...

It’s okay to get a little help from artificial intelligence when looking for love – but don’t let it do everything for you.

A recent study has found that social chatbots, an interactive form of artificial intelligence (AI), are effective in ...

Research shows that AI companions can help lonely individuals, at least in the short term. A 2022 study found that ...

Semafor spoke with 11 people with AI companions about their relationships and Valentine’s plans, allowing many to use only ...

When done safely and securely, automated inbound engagement can provide significant benefits for pharmaceutical companies.