Booking flights, hotels, car rentals, and vacation packages through Expedia, one of the best online travel companies, is easy ...

Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...

Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

Huijun Long received a notification on the Virgin Plus app that her service with the company had been cancelled. Turns out, her phone number had been 'mistakenly transferred' to a Bell Mobility ...

Improving the customer onboarding experience in an increasingly competitive and congested financial services industry is ...

Non-English speaking persons interested in careers in hospitality and customer service can now apply for free classes at Springfield Technical Community College ...

Ford Motor Company is recalling more than 72,000 vehicles because of camera issues, according to the National Highway Traffic ...

Virgin Media O2 says it is spending up to £1m a day on customer service after lagging behind its rivals. We speak to customer ...

Many well-known online retailers and platforms in the Netherlands fail to provide easily accessible customer support, despite ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry survey, shedding light on t ...

As organizations increasingly enable AI systems to make autonomous decisions, human infrastructure requires clear safeguards ...