Tech expert Kurt “CyberGuy" Knutsson says Hipshipper, which is used by eBay, Shopify and Amazon sellers, exposed millions of shipping labels.

"We are members of the communities we serve and strive to be good neighbors who do the right thing. In addition to the work ...

Do you ever open your least favorite client’s email, read it while filling up with rage, close the email and then stew about ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, Microsoft Teams, and even Discord. But with Slack, for instance, able to ...

Whether it is something as simple as a customer service bot to one that talks like a human, there are bots of all kinds. However, did you know a lot of the bots you have been using are actually ...

U.S. Army contracting is not on hold, the Defense Department said Tuesday in an attempt to clear up confusion stemming from email guidance ... Guantanamo Bay detainee support services that now ...

The South African Weather Service said that its information and communication technology systems suffered a suspected cyberattack on Sunday evening. Its website and email services were down on Monday, ...

Garena Free Fire offers dedicated customer service to resolve player issues efficiently. Whether it’s account recovery, payment problems, or in-game concerns, players can access comprehensive support ...

Bank of America offers identity protection service in wake of the data compromise to mitigate risks. Get access to your new suite of high-powered trading tools, including real-time stock ratings ...

This is a free, impartial service for energy consumers. It will investigate customer complaints and its decision is binding, so EDF would have to pay up if it found in the customer’s favour.

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...