B2B customer service is more important than ever for manufacturers as customers expect the same fast, convenient service they ...

Flawed conversational AI systems can damage a brand's credibility, but thoroughly tested solutions inspire confidence and ...

G-P's new Generative AI (GenAI) and Agentic AI-powered technology will transform how HR and business leaders approach global ...

Ascendo AI, the pioneering AI knowledge-first agent platform, proudly announces the official availability of its AI Agents for SAP FSM on the SAP Store.

In the world of online gaming, particularly in massive multiplayer online role-playing games (MMORPGs), players often look for ways to enhance their experience and gain an edge in competitive ...

Company’s first brand campaign highlights how marketers unlock endless possibilities with Zeta NEW YORK--(BUSINESS WIRE)--Zeta Global (NYSE: ZETA), the AI marketing cloud, today unveiled its first ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

The Better Business Bureau Serving Eastern Carolinas (BBB) wants consumers to be aware that scammers may impersonate water, ...

Inc. is poised for growth due to its exposure to the expanding AI industry and long-term contracts with major corporations.

It’s a common scenario when businesses need to decide if they should do all of their PR and marketing in-house or hire an ...

In a new article, iGaming solutions provider Control F5 shared the main trends that should shape customer service in the online gaming sector in the coming years. As the market grows, new demands will ...

CAMPBELL, Calif., January 30, 2025--8x8, Inc. (NASDAQ: EGHT) announces latest enhancements to the 8x8 Platform for CX ...