From there, it's easy to access the call log, favorites, and the main contact list. The Exhilarate includes the Samsung Buddies Now home screen widget. It lets you populate home screen panels with ...

AI-powered comms provider looks to take leading collaboration system to next level, adding contact centre functionality to ...

State agencies held discussions on Friday to propose urgent measures to tackle rampant online fraud and call centre gangs. Representatives of the National Broadcasting and Telecommunications ...

Jersey's only child contact centre is at risk of closure if extra funding is not found urgently. The site is run by the local charity Centrepoint and provides a safe space for children and their ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

In a CNBC interview, Clement Delangue, CEO of Hugging Face, discussed some important developments in the AI industry and ...

We list the best call center software, to make it simple and easy to setup and use a single software platform to manage all incoming calls. Call centers used to something only enterprise companies ...

Microsoft has pledged £150,000 of funding toward digital infrastructure for Kallabot, an AI-powered call centre concept from a Bradford College student.

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

The Fredericton performing arts centre, shown in a 3D rendering, is still under construction, but is expected to be finished by late 2026. It will officially be named the Ron & Erma Hawkes Centre ...

The Union government lifted the ban on sugar exports partially on Monday (January 20, 2025), allowing industries to export one million metric tonnes of sugar in the 2024-25 season ending in ...