You'll only earn rewards and get elite status benefits when you book directly with IHG One Rewards. Here's the value these ...

Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...

CEO of IHG Hotels & Resorts, Elie Maalouf, talks tech, loyalty economics, and the irresistible gravitational pull of big ...

Out of any pirate crew in One Piece, no other group seems to embody the spirit of loyalty quite like Luffy and the Straw Hat Pirates. Although they are a bit dysfunctional, the group is fiercely loyal ...

In today’s highly competitive market, businesses are constantly searching for effective ways to engage consumers and build ...

Fortive targets companies with reputable brand names, large installed bases, and strong cash flows. Management has focused particularly on boosting recurring revenue in its portfolio, which has ...

The end of Oliver Kylington's tenure with the Calgary Flames was shocking, and probably hasn't worked out as well as hoped ...

Shopify closed out 2024 with a bang, launching their ‘25 Winter Editions with a whole host of impressive updates. Most ...

Taco Bell’s parent company is leveraging loyalty programs and AI-driven personalization in pursuit of higher digital sales.

Apple Vision Pro provides an opportunity to explore broader strategies that any business can apply when introducing ...

Loyalty programs are a staple in many industries, but they’re taking on a whole new meaning in the world of arts, ...

Lance Walker, Former CEO of Loyalty NZAlmost all loyalty programs rely on some form of loyalty currency as the mechanic for ...