In part one of our series, we reported on how the frustrating search for a primary care appointment in western Mass affects ...

EMTs waiting in emergency room hallways, delaying care & 911 responses. Here’s why this is a growing emergency.

The damning report from the Royal College of Physicians found patients were often stripped of their dignity and routinely had ...

Nine in 10 doctors said delivering care in these locations compromised patient privacy and dignity, while three quarters ...

Patients are then ranked, with priority given to people who are sicker, have been waiting longer and are nearby, among other ...