The business landscape of today is very competitive, where customer experience reigns supreme, with it being one of the key ...

TCN has strategically expanded its global teams across key regions, including EMEA and APAC, strengthening its presence and ...

Expedia is one of the most well-known online travel agencies, offering a wide range of services, including flight bookings, ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

National Fuel Gas customers will be able to get face-to-face help with their bills and accounts again at three locations in Western New York beginning next Monday, National Fuel Gas Distribution Corp.

Vertical Growth, Geographic Expansion, Industry Recognition and Transformative Technologies Drive Unprecedented Success ...

The City of Oklahoma City is hosting a hiring fair for high school and career technology juniors and seniors.Sophomores interested in learning more about the O ...

it is a reliable service suited for businesses of pretty much all sizes. While many cloud call-center providers build customer relations management (CRM) into their product, ZenDesk has done it ...

Jamie Kasper, catalog call center group leader for Vector Marketing Corp., a subsidiary of Cutco Corp., is celebrating 25 ...

As digital interactions dominate modern communication, the rapid evolution of cyber threats demands robust security measures ...

Ben Fairbank leads RFOX, building a metaverse ecosystem that blends gaming, NFTs, and finance to empower creators and ...