Everyone knows to call 9-1-1 in emergency situations and the dispatcher who answers the phone is often a lifeline to the ...

Newswatch 16's Mackenzie Aucker sat down with him to hear about how he was able to help a new mom give birth over the phone.

COMING UP IN YOUR FULL FORECAST, HANCEVILLE RESIDENTS ARE REELING TODAY AFTER FIVE MEMBERS OF THE POLICE DEPARTMENT WERE ...

There is a rampant culture of corruption in the Hanceville Police Department, which has recently operated as more of a criminal enterprise than a law enforcement agency,” according to the grand jury ...

Here’s how it works: The AI system analyzes what the caller needs and assigns a confidence score. If it’s certain, it routes ...

Discover the unexpected consequences of activating the Emergency SOS feature on an iPhone during a late-night mishap. Read on to learn how a simple mistake led to a call from dispatch and a worried ...

It’s not everyday your average person can say they assisted in the birth of a child, even less so while offering instructions over the phone. However, that was the case for Clinton County 9-1-1 ...

MIDDLETOWN, Ohio (WXIX) - Verizon customers may have trouble reaching 911 dispatchers, Middletown police warned Monday ...