Luke Batzel, who in 2021 was honored for helping a child whose mother struggled to breathe, was recognized for 10 years as a 911 dispatcher.

Luke Batzel was hailed as having more than a job at saving lives, but a calling, when he was honored by the Wayne County commissioners Jan. 23 for his 10 years as a 911 emergency dispatcher.

Franklin County made the switch to what the Pennsylvania Emergency Management ... to extend support of the state's 911 system through Jan. 31, 2029. 911 dispatchers can now pinpoint a caller's ...

Thanks to federal funds, 911 dispatchers and call centers are set for some major upgrades. Geolocation and new software are poised to bring a multitude of changes to the way emergency responders and ...

You guys have had a lasting impact on me. I’m not going to forget it,” the dispatcher Jonathan DuBois told the family.

For some time, Jefferson County has been striving to recruit more emergency 911 dispatchers, a critical behind-the-scenes job ...

Besides education and the job market, artificial intelligence has the potential to dramatically change how authorities ...

The Lake County Council agreed to reallocate $600,000 to hire 12 contracted emergency dispatchers to try to alleviate the workload at the short-staffed 911 center.