Lt. Nelson Seto called 911 reporting breathing trouble, but EMTs left when he didn’t answer the door; hours later, he was found dead ...

A bill introduced in the New Mexico Senate on Jan. 28, could reclassify more than 1,000 public safety telecommunicators as ...

Here’s how it works: The AI system analyzes what the caller needs and assigns a confidence score. If it’s certain, it routes ...

Around Kenai on Wednesday, roughly 100 students from Kenai Central High School scattered to more than 30 businesses to get a ...

The FDNY is reviewing the response to a 911 emergency call made by an off-duty EMS lieutenant in cardiac arrest to see if ...

For some time, Jefferson County has been striving to recruit more emergency 911 dispatchers, a critical behind-the-scenes job ...

The FDNY is reviewing the response to a 911 emergency call made by an off-duty EMS lieutenant in cardiac arrest to see if ...

The EastIdahoNews.com team is highlighting different jobs in our area, and today, we’re Workin’ It inside the Emergency ...

Jefferson County 911 Dispatch Chief Travis Williams said he takes pride in the progress made at the agency since he began ...

Besides education and the job market, artificial intelligence has the potential to dramatically change how authorities ...

You guys have had a lasting impact on me. I’m not going to forget it,” the dispatcher Jonathan DuBois told the family.