Content warning: this story includes discussion of self-harm and suicide. If you are in crisis, please call, text or chat ...

The company boosted customer service satisfaction with a generative AI-powered chatbot, and its Rufus shopping assistant is ...

Since its inception in 1935, Social Security has expanded its mission and reach. Here is how each president from Roosevelt to ...

Content warning: this story includes discussion of self-harm and suicide. If you are in crisis, please call, text or chat with the Suicide and Crisis Lifeline at 988, or contact the Crisis Text ...

Discover the warning signs of a hacked Amazon account and learn quick steps to secure your account and protect your personal information.

The Federal Trade Commission and Better Business Bureau warn of a new scam involving unsolicited packages containing QR codes ...

Product-safety warnings surged in 2024 largely on goods coming from China, highlighting concerns about poor standards among ...

Some people have far more consequential tales of post-breakup digital enmeshment in our modern account- and password-sharing ...

Generally, Amazon recommends selecting the phone option to get support more quickly; customers can specify which phone number the rep should call. Still, online-chat waiting times aren't bad and ...

DeepSeek's ability to build powerful models more efficiently has put a giant question mark over the US tech industry's approach to AI ...

The number of unwanted packages received ... Another way to find out who sent you an anonymous Amazon package is to contact Amazon customer support services. Amazon may give you the information you ...