Content warning: this story includes discussion of self-harm and suicide. If you are in crisis, please call, text or chat ...

The company boosted customer service satisfaction with a generative AI-powered chatbot, and its Rufus shopping assistant is ...

The Trump administration plans to retain only about 290 of the more than 10,000 employees worldwide at the U.S. Agency for ...

Amazon Prime users must be alert to a new phishing campaign that uses malicious PDF attachments to steal credit card details.

Both were also named as executive producers for the recent Polo documentary, and Meghan also has a new lifestyle show on the streaming service ... number of platforms were considered before Amazon ...

UPS's CEO said Thursday that it would reduce the number of Amazon packages it handles as profit from those shipments shrinks. "This was not their ask," Carol Tomé said on an investor call.

Internal guidelines for a big AWS sales team provide new clues on how the company is whittling down management layers.

The company has remained in College Station and in November launched the service ... items through Amazon U.K. Brian Heater is the Hardware Editor at TechCrunch. He worked for a number of leading ...

With the new premium $35 Alexa Voice Remote Pro, you can say "Alexa, find my remote" into any Echo device you own (or the ...

A number of prominent companies have scaled back or set aside the diversity, equity and inclusion initiatives that much of ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Along with individual donations of clothes, food and other resources, companies like Amazon have sprung into action to help support those ... 10 million in value to a number of organizations ...