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New Gov Action Plan Supports Vulnerable Users in UK Digital Phone Switchover
The UK government has published its revised Telecare National Action Plan (TNAP), which will require major UK broadband and ...
Hotel still without phones and wi-fi after storm
A family-run hotel and wedding venue near Dumfries has been left without phone and broadband access for almost three weeks, ...
Major broadband suppliers ranked best to worst ahead of YOUR bill going up in weeks – switch now and save £235
THE nation’s broadband providers have been ranked from best to worst on reliability. A survey conducted by Broadband Genie, involving 3,200 broadband users nationwide, has shed light on ...
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Court Rejects Appeal Over Dismissal of BT UK Landline Overcharging Case
The Competition Appeal Tribunal (CAT) has rejected an appeal against its earlier dismissal of a £1.3bn class action claim ...
Broadband companies’ customer service: Who is failing consumers?
Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...