With RCS messaging, you can enjoy features like typing indicators and the "Delivered" status message while messaging Android ...

Direct customer feedback is the best indicator of a company’s overall performance. When you actively engage with your customers, you quickly learn of their likes and dislikes, which gives you the ...

Here's how AI is helping business leaders get the best value from the flurries of interactions across their businesses daily.

WhatsApp Business is transforming how online stores connect with customers. With over 2 billion users worldwide, this ...

Recognized as a leading secure communication solution by Forrester, Threema addresses the vulnerabilities in business ...

I review privacy tools like hardware security keys, password managers, private messaging apps and ad-blocking software. I also report on online scams and offer advice to families and individuals ...

At the WhatsApp Business Summit in Mumbai, Meta also spotlighted Artificial Intelligence tools for enhancing the messaging experience. To start with, Meta will make it easy to activate AI directly ...