The business landscape of today is very competitive, where customer experience reigns supreme, with it being one of the key ...

As a world-class public research university, Penn State is dedicated to creating a positive environment for students, faculty and staff. During the Discover how Penn State harnessed Ivy.ai’s IVR bot ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

Centimeters.com (CIEM) reported its financial results for the fourth quarter of 2024, highlighting a strategic shift towards becoming an AI-first company. Despite a 13% increase in full-year revenue ...