The Register reports that HP intentionally forced customers to wait 15 minutes when trying to reach tech support. The "minimum" wait time idea mentioned in an ...

HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a timely fashion.' ...

HP doesn’t want you to talk to customer support. The objective behind HP’s decision to make getting in touch with customer ...

After receiving backlash from internal and external sources, HP canceled its 15-minute hold policy, which was designed to encourage customers to use online channels.

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LVHN announces details on new medical offices at former Martin Tower site, including Women’s Health Center One of the new sites will be a Women's Health Center, LVHN said.