Emotional intelligence has long been recognized as a fundamental aspect of effective customer service. Human agents rely on empathy and tone modulation to build trust, manage frustration, and enhance ...

A new bill introduced in the US state of California seeks AI chatbot warnings for minor users, but is the move really ...

Summarization features in Gemini Live are in development with a specialized prompt uncovered in a recent beta update. A new ...

Elon Musk’s xAI has introduced Grok-3, a next-generation AI chatbot designed to change the way people interact on social ...

Users are mistreating AI chatbots like Replika, degrading them verbally—experts say this could lead to harmful real-world ...

Discover how to protect your conversations from AI training in popular chatbots like ChatGPT and Gemini. Ensure your privacy now.

Actor Preity Zinta addressed social media toxicity, responding to trolls questioning her posts. She expressed concern over ...

An AI agent is a software program that uses artificial intelligence (AI) to interact with its environment and perform tasks.

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

Google's Gemini Live offers a natural voice-based AI chatbot interaction. Summarization features in Gemini Live are in development with a specialized prompt uncovered in a recent beta update.

Elon Musk unveils Grok 3 which boasted advanced reasoning and creativity. Can it finally take on OpenAI with its DeepSearch ...

When several patients started bringing their outside experiences with chatbots into the consulting room, I knew I had to listen.