Starbucks is offering its loyalty members free coffee on Monday, the day after the Super Bowl. The coffee giant said in January that its membership growth increased.

First Insight has been recognized as a Major Player in the IDC MarketScape: Worldwide Retail Promotions Management 2024–2025 Vendor Assessment.

I conic fast-food restaurant chain McDonald's (NYSE:MCD) reported fourth-quarter and full-year 2024 earnings results on ...

EAST GREENWICH, R.I., Feb. 10, 2025 /PRNewswire/ — LoyaltyLoop, a leading provider of customer experience (CX) services to businesses and brands, is pleased to announce the release of their latest ...

NUEKPEBuilding brand equity can help to increase awareness and boost recognition to grow sales and profits long-term. Focusing on customers and how they perceive your brand can allow you to develop ...

Beyond renaming its “supplier diversity” team – now called “supplier engagement” – and ending “diversity-focused surveys,” Target hasn’t said what the change will mean for the many Black entrepreneurs ...

The fundamentals of the restaurant industry are strong, and operators are cautiously optimistic about the year ahead, ...

Transform insights into action: A VoC program is only as effective as the actions it inspires. Brands must leverage real ...

Ford achieved an impressive 25% year-on-year growth, fueled by strong product demand across key markets in the Middle East ...

In the electronic commerce space, vouchers have become a widely used tool to enhance customer engagement, drive sales, and ...

As a market leader, Yum China is well-positioned to be one of the primary beneficiaries of this trend. Yum China boats a strong, almost debt-free capital structure. At the end of 2024, Yum China had ...

AS businesses continue to adapt to an ever-evolving digital landscape, customer experience (CX) is anticipated to play a key role in helping businesses ...