Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

Led by Sapphire Ventures, funding will accelerate adoption of the company's AI Decisioning product for customers such as PetSmart, WHOOP, and Accor Hotels SAN FRANCISCO, Feb. 18, 2025 /PRNewswire/ ...

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, and BT, which connects more than a million business and public sector customers ...

"We are members of the communities we serve and strive to be good neighbors who do the right thing. In addition to the work ...

Breakthrough in processing technologies drastically reduces the cost of billing operations. FOSTER CITY, CA / ACCESS Newswire / / MATRIXX Software, a global lead ...

Eighty-five percent of customer service leaders will explore or pilot customer-facing conversational generative artificial intelligence solutions this year, according to a survey by Gartner. The ...

To quickly receive support from Expedia customer service, dial 1-844-987-7103. Save this number for easy access whenever you ...

With over 429 million active accounts, PayPal is one of the most widely used online payment platforms. But its popularity ...

Otto, one of Germany's biggest e-commerce players, will lay off around 480 call centre employees as people turn away from ...

To cancel a new credit card, start by checking your balance and then call your card issuer: Make sure any outstanding ...

Renfrewshire Council has admitted its 24/7 digital adviser – a service called Millie – is still “learning” after its launch at the end ...