Given the speed at which AI is evolving, it is almost impossible to assess its true potential and impact properly. 💰💸 Don’t ...

Bret Taylor, CEO of Serra and chairman of OpenAI, says AI agents will one day be the entire customer experience ...

From AI-powered chatbots to advanced voice assistants, this technology is reshaping customer engagement, making it faster, ...

While Nomi's chatbot is not the first to suggest suicide, researchers and critics say that its explicit instructions—and the ...

AI chatbots can offer helpful quitting advice to smokers more often than not. But as per research, they still serve ...

A conversational AI expert, Hari Kiran Vuyyuru explores the mechanisms that enable AI chatbots to replicate human-like ...

Emotional intelligence has long been recognized as a fundamental aspect of effective customer service. Human agents rely on empathy and tone modulation to build trust, manage frustration, and enhance ...

With AI tools providing more tailored, in-depth, and contextual responses delivered with a human-like tone, it’s no wonder ...

It’s okay to get a little help from artificial intelligence when looking for love – but don’t let it do everything for you.

X's Grok and OpenAI's ChatGPT are two of the most popular and successful AI chatbots, but how do they compare when put to the ...

A recent BBC investigation has revealed that leading AI chatbots — including OpenAI 's ChatGPT, Microsoft's Copilot, Google's ...