Blackbaud is acquisitive and has used leverage to execute transactions. There is some risk that it will overpay, or more importantly, overburden its balance sheet with debt. The 2022 acquisition of ...

Inc. (NYSE:PAYC), a leading provider of comprehensive cloud-based human capital management software solutions, finds itself at a crossroads as it navigates a challenging growth environment while ...

Sprinklr , Inc. (NYSE:CXM), a leading provider of customer experience management (CXM) solutions with a market capitalization of $2.28 billion, finds itself at a critical juncture as it navigates ...

Technology is transforming the job market, creating high-demand roles in AI, automation, cybersecurity and renewable energy, ...

Dayforce (DAY) is poised for growth with enterprise expansion, larger deals, and AI innovations boosting customer retention ...

Fastly's Q4 shows declining growth and profitability, customer churn, and missteps despite industry tailwinds. See why I'm reiterating sell rating on FSLY stock.

Introduction Imagine you’ve built or onboarded in your portfolio the perfect software productpowerful, intuitive, and ready ...

We view Tyler Technologies as the clear leader in a sleepy and underserved public service software niche market. We believe there is a decadelong runway for normalized top-line growth near 10% at ...

They can expand the battery life span of your device, even though they are physical devices, as opposed to the software options discussed in this guide. The life cycle of a battery depends on usage ...

Just about everyone has heard how increasing customer retention by 5% can boost revenue ... As Surabhi Sankhla, VP of product management at Kore.ai, explained in a recent article for Bold Business ...

The right customer service software is a huge part of delivering a great experience. But with so many tools to choose from, which is the best one for your business? And what is a customer service ...