The new division CEO's appointment is part of a broader series of leadership transitions at the financial services company.

The goal in these exercises is to help your team become more confident and proficient in what they say and do. When you achieve greater confidence and proficiency, you will also achieve greater trust ...

GF: Your SaaS offering, CGI Trade360, recently had successful go-lives with US Bank, NatWest, HSBC, and Bladex. What are the ...

Learn more about whether Concentrix Corporation or FTI Consulting, Inc. is a better investment based on AAII's A+ Investor grades, which compare both companies' key financial metrics.

Not Just Travel co-founder Steve Witt said the investment aims to “shift focus from price promotion to service value”. He ...

Telecoms giant BT has confirmed it is to cut 90 customer service jobs at its Belfast headquarters. It was annouced on Tuesday ...

Artificial Intelligence (AI) is rapidly transforming businesses across industries. India, known for its tech talent and ...

Learn more about whether Concentrix Corporation or ICF International, Inc. is a better investment based on AAII's A+ Investor ...

GCCL is committed to customer success, emphasizing quality control at every stage—from analysis consulting and sample processing to data management—ensuring efficient clinical trials and research ...

Selecting packaging materials that resonate with your customer is essential to maintaining a strong brand connection. Misaligned choices can create a disconnect that negatively affects customer ...

I see a few factors here that mean that I expect to see more in-sourcing in the coming years: What steps can GBS centers take to shift their focus towards customer satisfaction while maintaining ...