According to the VEC, the newly designed website is the agency’s way to enhance customer service, improve accessibility and offer Virginia residents a positive experience while navigating ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Qatar Airways is expanding its presence in Latin America, adding routes to Colombia and Venezuela in early summer 2025. The new service will increase the airline’s destinations in the Americas ...

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From April to August last year, British Airways maintained its service to Israel, with a stopover in Larnaca. The airline has not yet said whether the resumption of flights will be in this format, or ...

In October last year British Airways said it was pausing its service until May 2025. It had previously been paused with the outbreak of war in October 2023 but later restarted. However ...

QATAR Airways, the only five-star global airline based in the Middle East - has had its busiest festive season ever in South Africa as it marks 20 years of service to the country. In the two weeks ...

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The companies are given performance targets including a geographical coverage of the country and minimum accepted service quality regarding making and receiving calls, and mobile data operations.

BRITISH Airways passengers have been unable to check in for flights with the airline's app and website both down as customers slammed the "disgraceful" service. Disruption complaints peaked at ...