Travelmaddy, a leading name in the travel and tourism industry, proudly announces the expansion of its services to offer more ...

Churches Fire & Security has successfully transformed its customer service operations through an innovative AI-powered ...

Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...

Consumers are changing the way they want to buy. And top brands are leaning into those changes to retool and invigorate the ...

New solution helps brands increase conversions and reduce returns by enabling the 3D, augmented reality, and photorealistic image and video content that enhances the customer journey SAN JOSE, Calif.- ...

The rapid acceleration of ecommerce means the traditional customer journey is no longer linear. There are several ...

AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...