Today, the concept of personalization has blended into part of the customer experience. Using a name is barely a personalized ...

AI agents change customer interaction rules. They provide 24-hour service, and one way they may help companies interact with ...

Jodie BryantEnterprise Account ExecutiveZenarate AI is transforming customer service, from the first interaction a customer ...

You will always have the end of the year to acquire new customers with timely needs. But that can’t be the dominant source of ...

Connected Data, Connected Customers A customer shops online, browses your mobile app, then visits your physical store. Each interaction holds a piece of their story-preferences, behaviors, needs. The ...

Boon Edam's new service program includes the opening of a new D.C. service location, with more planned for 2025, as the ...

Meal delivery services give consumers a convenient way to make home-cooked meals by delivering fresh, pre-measured ...

If you want to keep customers on your site and drive purchases, one marketing strategy could be your game-changer.

Tech expert Kurt “CyberGuy" Knutsson says Hipshipper, which is used by eBay, Shopify and Amazon sellers, exposed millions of shipping labels.

Technology is revolutionizing every industry, including health insurance. The advent of innovative health insurance ...

Traditionally, supply chains have focused on cost savings and operational efficiency, often measured by metrics like On Time, In Full (OTIF). However, as CEOs increasingly expect supply chains to ...

Roiber Andres Rodriguez Melendez, 21, of Springfield was arrested on Feb. 13 and charged with rape after an incident in ...