To set the stage for a successful implementation, it's important to define clear objectives and KPIs from the outset, says Taryn Engelbrecht, solutions architect at The CRM Team.

We’ve published the 2025 release wave 1 plans for Microsoft Dynamics 365 ... the new and enhanced features included in this release wave. Microsoft Dynamics 365 Customer Service will enable agentic ...

Microsoft’s AskHR platform—where the company’s employees go to get their HR questions answered—has transformed the employee experience at the company. This story reflects updated guidance from ...

Discover how Dynamics 365 Human Resources transforms HR from an administrative function into a strategic powerhouse ...

Global solar panel recycling market will reach $365.6 million by 2027, growing by 19.3% annually over 2020-2027 driven by the growing demand for clean energy on account of environmental protection, ...

Citi Global Industrial Tech and Mobility Results Conference February 18, 2025 8:00 AM ET. Company Participants. Vimal Kapur - Chairman an ...

Frost & Sullivan assessed the customer experience (CX) management services industry and, based on its findings, recognizes ...

The Vietnam Digital Workplace Market is a burgeoning sector within the country’s technology landscape, characterized by a significant shift towards digitalization and remote work solutions. As ...