From there, it's easy to access the call log, favorites, and the main contact list. The Exhilarate includes the Samsung Buddies Now home screen widget. It lets you populate home screen panels with ...

Recent research by Glia, a digital customer service platform provider, reveals a significant level of dissatisfaction among ...

AI-powered comms provider looks to take leading collaboration system to next level, adding contact centre functionality to ...

State agencies held discussions on Friday to propose urgent measures to tackle rampant online fraud and call centre gangs. Representatives of the National Broadcasting and Telecommunications ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Jersey's only child contact centre is at risk of closure if extra funding is not found urgently. The site is run by the local charity Centrepoint and provides a safe space for children and their ...

But amid this currency chaos lies an opportunity: embracing a ZAR-based contact centre solution. This localised approach could be a game-changer for South African businesses, offering stability ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

Microsoft has pledged £150,000 of funding toward digital infrastructure for Kallabot, an AI-powered call centre concept from ...

The January transfer window closes in a week as many clubs seek a proven goal scorer like Victor Osimhen. Where are all the ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

The Fredericton performing arts centre, shown in a 3D rendering, is still under construction, but is expected to be finished by late 2026. It will officially be named the Ron & Erma Hawkes Centre ...