Work at home phone jobs are really big right now. Tons of companies are saving money by creating virtual call centers fu ...

If you aren’t that happy with your wireless provider’s customer service, you have plenty of company. Wireless customer care ...

Halifax and Lloyds customers are also told to contact their bank directly to request compensation. They can do so via phone, ...

Xfinity, a subsidiary of Comcast, is one of the largest telecommunications companies in the United States, offering services ...

McAfee is a well-known cybersecurity company offering antivirus and internet security solutions for individuals and ...

The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer ...

There are a few situations where recording without informing the other person might be legally justifiable: For personal ...

Recent research by Glia, a digital customer service platform provider, reveals a significant level of dissatisfaction among ...

The breached data potentially includes names, contact information, birth dates, account numbers, and transactional data.

The company plans to educate customers on the streaming video services they receive as part of their pay TV packages.

I like to share everyday life events with you, and I tend to get cranky and write about the bad stuff too often. So I am about to lavish great ...

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