North Carolina's Child Care Commission is changing how the state rates licensed child care quality. Public comment is open ...

For example, identifying veterans with poppy emblems, organising community engagement events and facilitating visits to veteran-focused organisations. With this accreditation, Wansbeck Care Home joins ...

agencies and people with direct experience of using care and support services. The assessment framework uses a subset of the quality statements from the overall assessment framework. This is because ...

Our assessment framework is made up of 5 key questions and, under each key question, a set of quality statements. Our 5 key questions are the things we ask of all health and social care services. We ...

Latest official statistics show 2,615 care homes - around 20 per cent of those inspected by the Care Quality Commission [CQC] regulator - are ranked either inadequate or requires improvement.

You should only raise a form if you have a particular quality concern that is affecting an individual in receipt of adult social care. You should have initially attempted to raise the concern with the ...

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The approach must allow senior executives to practically use large volumes of data to actively improve the quality of customer interactions. The CX framework needs to include all inputs from all ...