For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

Life is a journey filled with highs and lows, joys and sorrows, and moments that shape who we are. Sometimes, a few wise ...

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. Be aware of fraudulent email (phishing), mail and telephone (including text ...