A SUCCESSFUL field trial of a new laser-based rust and coating removal system has raised hopes for a more environmentally friendly and efficient approach to ship maintenance. Furukawa Electric, in ...

According to the latest Gartner® report, IT Service Management (ITSM) platforms play a central role in the delivery and automation of IT services. Despite market maturity, Gartner® forecasts a growth ...

A2Dominion, one of the G15 housing associations, is set to transform how it delivers its repairs service for the 38,000 homes ...

Fullbay, a platform that aims to improve the operational efficiency of heavy-duty repair shops, launches an integration with fleet management software Whip Around.

The right customer service software is a huge part of delivering a great experience. But with so many tools to choose from, which is the best one for your business? And what is a customer service ...

A Computerized Maintenance Management System (CMMS) is software that helps organizations manage and ... which can be costly due to lost productivity and emergency repair costs. Fewer Reactive Repairs: ...