As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Discover the financial returns of generative AI investments at health systems, per Deloitte. See where gen AI ranks among the top digital transformation trends.

While economies globally remain volatile – including in South Africa – there are reasons for those in the construction ...

Building a digital marketing campaign from scratch may seem daunting, but with a structured approach, it’s entirely ...

Traditional marketing methods, like expos and print ads, were once the cornerstone of franchise expansion. But as times have ...

In conversation with BrandWagon Online, Neha Kulwal, MD, APAC and India, Mitgo, explains how Admitad is navigating the shift, ...

Digital marketing has become the backbone of modern business strategies, transforming how brands connect with their audiences ...

The initiative underscores the growing significance of AI in reshaping the marketing landscape, enabling brands to leverage ...

While discussing how news publishers can increase their share of ROI, Raghunath highlighted a ... apps now represent absolute loyalty in the digital age.” Summing up the session, Raghunath ...

The Digital Infrastructure Investment Initiative (DIII) brings together a range of organizations critical to digital infrastructure development including the private sector, civil society, academia, ...

Building that reality requires closing a massive investment gap for digital infrastructure, estimated to reach at least USD 1.6 trillion, mostly in developing countries, according to a newly released ...