Voice AI Tech Is Revolutionizing Customer Service And Contact Centers
Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...
CMSWire1d
The True Cost of Contact Center Turnover (And How to Lower It)
What it takes to create a positive agent experience, hurdles businesses to overcome and how technology is shaping the future ...
Microsoft is open to using natural gas to power AI data centers to keep up with demand
Microsoft Vice President of Energy Bobby Hollis said natural gas with carbon capture is an option if the projects are ...
Wellcome Collection13h
A free museum and library exploring health and human experience
Explore the profound impact of physical work on health and the body at our new major exhibition. We publish thought-provoking books exploring health and human experiences. Our latest titles include ...