Personalisation should also extend to customer support and banks must have agents with empathy. Banks should use AI-powered chatbots or virtual assistants to provide initial support and guidance, ...
Tuko on MSN2d
Inlaks, Temenos partner to accelerate Kenya, East Africa digital financial transformationInlaks and Temenos announced a partnership that will accelerate digital transformation in Kenya and the East African region's ...
To enhance operations and maintenance (O&M) efficiency, Tencent Cloud implemented a Configuration Management Database (CMDB), significantly improving system maintainability and simplifying O&M ...
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