Technology platform, Zoho Corporation has announced a major expansion of its AI-driven ecosystem with the launch of Zia Agents, Zia Agent Studio, and the Agent Marketplace.

As people rely more and more on artificial intelligence for recommendations on everything from product purchases to trip ...

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

Rather than manually changing a new lead to a new customer, manually inputting their order value, manually sending a ...

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

As more businesses incorporate CCOs, it's important for those stepping into the position for the first time to understand ...

Zomato introduces Nugget, an AI-driven customer support platform designed for seamless automation and cost efficiency.

Zomato CEO Deepinder Goyal introduced Nugget, an AI-powered customer support platform designed to handle up to 80% of ...

Zomato has launched Nugget, an AI-powered, no-code customer support platform designed to help businesses scale their ...

From streamlining operations and enhancing customer relationships to driving growth and innovation, Kehinde Ogundare shares ...

DeepSeek might have disrupted plenty of AI vendors, but Zoho wasn't one of them. If anything, DeepSeek's cost breakthroughs ...

Zoho’s AI assistant Zia and its team-mates have evolved, now allowing enterprises to build and distribute intelligent, autonomous digital agents.